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L1000868 LITTLESHAO

May 03, 2024

Waiting List

With our Waiting List system, we offer a safe way for you to buy or return ticket(s) for sold-out SDF events. For SDF 2024, this only applies to sold-out festival packages and workshops. As soon as the Packages or a workshop are sold out, you can either sign up for the waiting list and get notified when your requested ticket or package becomes available, or you can safely resell your ticket or package to the next person on the waiting list.

Returning a ticket/package:

1. Go to the order overview in your MySDF account.
2. Select your order and then choose ‘Sell’.
3. Select which ticket or package you would like to resell and press ‘Confirm’.

The next person on the waiting list will get offered to buy your ticket or package. Once their payment has been made, you will receive the full* amount back through the payment method you have chosen.

*a small fee of €1,50 will be charged for this service

Sign-up for the waiting list:

1. Visit our ticket shop and choose the ticket or package you would like to apply for by clicking ‘add to cart’

2. Login or register for a MySDF account to complete your waiting list request. You will receive a confirmation email from See Tickets (former Paylogic).

3. As soon as your requested ticket becomes available, you will receive an email with a request to complete your payment within 48 hours. If you do not complete payment within these 48 hours, your reservation will be canceled and the ticket will go to the next person on the waiting list.

Please note:– this only applies for sold-out packages and workshops– the waiting list works on a first come first serve basis, and on the principle of people possibly reselling their tickets– you can reserve only one ticket per e-mail address– you do not have to pay upfront; you pay whenever a ticket or package becomes available

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